Day 4 and 5 Study Tour – Passion

Hello there!

Sorry to be out of touch, but honestly it’s been a hectic couple of days in between site visits, networking, dinners, and well plain fun.  Anyways, the theme that encompasses the past couple of days is passion.

Bright and early on Monday morning, my classmates and I headed out to the Johnson and Johnson office for a few hours to learn about the Ethicon-Endo Surgery, a subsidiary of J&J.  We spent a couple of hours learning about global marketing efforts and brand management and how critical it is to have that infrastructure in place to sustain a brand/company in the  long-term.  Despite being an American company, I thought it was interesting how 50% of revenue coming into Johnson and Johnson was international.  One of the key things that stuck out during the presentation is the strength and PASSION (uh huh, see where I’m going with this!) for their credo which emphasized taking care of your customers,stakeholders, employees, community, and working for the betterment of the healthcare industry.  To J&J, this isn’t just a fluffy document that isn’t taken seriously, the presence of the credo is felt and engrained everywhere – on their website, with their employees, on physical spaces in the hallways.  Our presenter noted that if you take care of your community, employees, customers, the money will come in – that was my favorite sentence in the presentation.

Later that evening, all of my classmates went to Hogardel Cristo which is a nonpofit catered to helping the poorest of the poor in Chile.  They are the largest nonprofit in Chile with a vast footprint across the country helping those who less advantaged, with mental and physical disabilies, hospice services, and students who need a little extra push to make it through school.  One of the main initiatives they are proud of is their microcredits initiative, where they give small loans to rising entrepreneurs to help them get off their feet, which ironically made me think about the nonprofit organization Back On My Feet.  Probably the hardest part of the evening was walking through the hospice and seeing people who needed a comfortable resting place, so they could die with dignity.  The nursing staff that tended to their patients were incredibly sweet and were delivering the best care possible to their patients.  There was one nurse who has been there for almost twenty years and even though her responsibilities are emotionally and physically taxing, she said she wouldn’t want to work anywhere else.  All this great work is carried out due to the infuence and leadership from the organization’s founder Albert Hurtado, who you need to just Google.  He was a phenomenal man with the desire to foster spirituality in the community and provide an equal opportunity for everyone to succeed.

Fast forwarding to yesterday where we went to Undurraga vineyards about an hour away from Santiago, Chile where we spent the day learning about grapes, the winemaking process, taste testing, and even making our own personal blend 🙂  The knowledge and history our tour guides and executive leadership shared with us was out of this world and every word that came out of their mouth was spoken with conviction and a passion for their products. 

To end of the night, several of us went out with some more MBA alums to get to know them better but also to eat a traditional Chilean meal and see traditional Chilean dancing.  The meals here – lunch or dinner – are honestly a big event!  In our culture, we tend to be too consumed with deadlines and rushing through our meals and we miss out on the opportunity to spend time with our families, reflect on our days, and be forward thinkers.  The food, as always, was fabuloso and of course the night ended with some dancing.  We saw one of the most popular dances, the cueca, a little salsa/samba, and some dancing from Easter Island (which let’s just say I got to participate in!).  One of the highlights of the event was when we were rallying as a restaurant for the soccer game taking place tonight.  The crowd, at the top of their lungs, screamed “WE WE WE, LOVE, LOVE, LOVE, CHI CHI CHI, LE LE LE!  WE LOVE CHILE!”  I’ve noticed, not only yesterday, but over the past several days that Chileans are proud to be who they are which comes through their actions and the way they walk (always saying MY COUNTRY!)

So with these examples, I hope you can see passion manifests in different forms – whether it’s in your work, food, family, love, or where you came from – it’s very healthy and refreshing, and above all inspiring, to see people with passion oozing out of their pores.  Alright, well it’s time to head out for the day.  Sorry, I know this posting was long, but hey I’m passionate…what can I say?  HAHA.

For now, this is Ankur…

Signing off!

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